# About Care at Home Group

> Since 1999 we have helped people across the North West live independently at home — with consistent local carers, clear communication and care plans shaped around real lives.

Canonical page: https://care-at-home-website.pages.dev/about

Since 1999 we have helped people across the North West live independently at home — with consistent local carers, clear communication and care plans shaped around real lives.

We are still the same branch teams families know; now with the backing of Arishta to invest in people, technology and quality.

## A local promise. A lasting difference.

What began as a single office has grown into six branches and more than 250 carers — still rooted in the towns and villages we serve.

Every visit is a chance to earn trust. That is why families stay with us for years, and why carers choose to build careers here.

- **6** — Branches in the North West
- **250+** — carers and support staff
- **2 million+** — care visits delivered
- **2.2 million** — hours of care

## Vision, mission and value

**Our Vision:** To have a positive impact on the lives of our clients.

**Our Mission:** To make our clients smile.

- **Clients:** Dignity, choice and care that feels personal every day.
- **Employees:** Fair pay, training and teams people are proud to belong to.
- **Partners:** Honest collaboration with families, NHS and local authorities.

## Care that stays personal.

- **Independently minded:** Support that protects choice — not a one-size-fits-all package.
- **Local carers, not a rota of strangers:** Consistent faces who know your home, your routines and your preferences.
- **Technology that helps, not replaces:** TEC-enabled care adds safety between visits without getting in the way.
- **26 years of doing this properly:** Experience you can see in how we plan, review and deliver every visit.

## Now part of Arishta

Joining Arishta strengthens our ability to invest in carers, technology and quality assurance — while keeping the local branch teams you already trust.

The announcement sets out what this means for clients, families and colleagues across the North West.

Each Care at Home Group branch is registered with the Care Quality Commission.

## FAQ

### How long has Care at Home Group been operating?

Since 1999 — 26 years of home care across the North West, built one relationship at a time. What began as a single office has grown into six branches and more than 250 carers, still rooted in the towns and villages we serve. Families stay with us for years because every visit is a chance to earn trust.

### What does WE CARE mean?

WE CARE is our only value. It is not a poster on the wall — it is how we recruit, train, supervise and celebrate the people who represent us in clients’ homes. It applies equally to clients, employees and partners: dignity and choice for the people we support, fair pay and training for carers, and honest collaboration with families, the NHS and local authorities.

### What does joining Arishta mean for clients?

We are still the same branch teams families know. Joining Arishta strengthens our ability to invest in carers, technology and quality assurance without changing the local faces at the door. The warmth of a local branch sits alongside the backing of a national care group.

### How can I check your CQC registration?

Each branch is registered with the Care Quality Commission. Search the branch name on the CQC website, or ask us for the listing when you call. We publish the Cheshire East location page alongside the branch contact details so you can read the latest rating yourself.