ABOUT CARE AT HOME GROUP

26 years of home care, built one relationship at a time.

Since 1999 we have helped people across the North West live independently at home — with consistent local carers, clear communication and care plans shaped around real lives.

We are still the same branch teams families know; now with the backing of Arishta to invest in people, technology and quality.

WE CARE.
Carer sharing a cup of tea with a client in a living room

OUR STORY

A local promise. A lasting difference.

What began as a single office has grown into six branches and more than 250 carers — still rooted in the towns and villages we serve.

Every visit is a chance to earn trust. That is why families stay with us for years, and why carers choose to build careers here.

  • 6

    Branches in the North West

  • 250+

    carers and support staff

  • 2 million+

    care visits delivered

  • 2.2 million

    hours of care

OUR VISION, MISSION AND VALUE

Our Vision

To have a positive impact on the lives of our clients.

Our Mission

To make our clients smile.

WE CARE.
  • Clients

    Dignity, choice and care that feels personal every day.

  • Employees

    Fair pay, training and teams people are proud to belong to.

  • Partners

    Honest collaboration with families, NHS and local authorities.

WHAT MAKES US DIFFERENT

Carer supporting a client with medication at a table

Care that stays personal.

  • Independently minded

    Support that protects choice — not a one-size-fits-all package.

  • Local carers, not a rota of strangers

    Consistent faces who know your home, your routines and your preferences.

  • Technology that helps, not replaces

    TEC-enabled care adds safety between visits without getting in the way.

  • 26 years of doing this properly

    Experience you can see in how we plan, review and deliver every visit.

OUR NEXT CHAPTER

Now part of Arishta

Joining Arishta strengthens our ability to invest in carers, technology and quality assurance — while keeping the local branch teams you already trust.

The announcement sets out what this means for clients, families and colleagues across the North West.

Read the Full Announcement

Regulation and accreditation

Each Care at Home Group branch is registered with the Care Quality Commission. Look up the branch on the CQC website to see the latest rating.

Find Your Local Branch

FAQ

Questions families ask

How long has Care at Home Group been operating?

Since 1999 — 26 years of home care across the North West, built one relationship at a time. What began as a single office has grown into six branches and more than 250 carers, still rooted in the towns and villages we serve. Families stay with us for years because every visit is a chance to earn trust.

What does WE CARE mean?

WE CARE is our only value. It is not a poster on the wall — it is how we recruit, train, supervise and celebrate the people who represent us in clients’ homes. It applies equally to clients, employees and partners: dignity and choice for the people we support, fair pay and training for carers, and honest collaboration with families, the NHS and local authorities.

What does joining Arishta mean for clients?

We are still the same branch teams families know. Joining Arishta strengthens our ability to invest in carers, technology and quality assurance without changing the local faces at the door. The warmth of a local branch sits alongside the backing of a national care group.

How can I check your CQC registration?

Each branch is registered with the Care Quality Commission. Search the branch name on the CQC website, or ask us for the listing when you call. We publish the Cheshire East location page alongside the branch contact details so you can read the latest rating yourself.

Twenty-six years in, we still believe home is where we are happiest.

That’s the whole reason we exist.

Meet the Team