Our Home Care Services — Our Support, Your Independence

Every person we support is different, so every care package is too. Whether you’d like an hour of help a week or full live-in support, we’ll build a plan around your routines, your preferences, and your goals, and adjust it whenever life changes.

Carer supporting a client at home

Creating your package of care

We start with a friendly, no-obligation chat and a home visit. Together with you and your family (and, where helpful, your GP and other health professionals), we build your personal package of care. Then we review it regularly, because needs change and your care should too.

From a single weekly visit to 24/7 live-in support, it’s always your plan, your routine, your home.

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Carer looking through a photo album with an elderly couple

FAQ

Questions families ask

How do you create a package of care?

We start with a conversation in your home — listening to what matters to you, who else is involved, and how support should fit around your life. Together we shape a care plan with your family or GP where needed, then review it regularly so nothing stays static when your needs change. From a single weekly visit to 24/7 live-in support, it is always your plan, your routine, your home.

What is the difference between personal care and companionship?

Personal care is help with washing, dressing, continence, mobility and daily routines — intimate support delivered quietly and at your pace. Companionship is regular company: conversation, shared activities and gentle encouragement that lifts mood and reassures family. Many people use both. We will recommend a mix after we understand your day.

Do you offer live-in care and specialist support?

Yes. Alongside visiting care we can arrange live-in support, dementia care, nursing care coordinated with your healthcare team, and practical help with pets or special occasions. Some of those services are discussed as part of your package rather than as a separate page. Ask your local branch what is available in your area.

How many visits can I have each day?

Packages range from one to four visits a day through to 24/7 live-in care. Visit length is set so carers are never rushed — long enough to do things properly and kindly. We fit around your preferred times rather than a one-size-fits-all rota.

Wherever you are in the North West, andwhatever help you need at home,we are here to help — let’s have a chat.

Contact Your Local Branch